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Knowledge Bases: Support Home | LearnDash Core | LearnDash Add-ons | LearnDash Cloud | Resources | Mobile App

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ProPanel

1
  • ProPanel

Getting Started with LearnDash Cloud

8
  • LearnDash Cloud
  • How to Back Up Your Site
  • How to Get Support in LearnDash Cloud
  • Setting Up Your DNS to Use Your Own Domain Name
  • How to Connect a Domain
  • Logging In to Your LearnDash Cloud Site
  • Using the Go Live Widget
  • LearnDash Cloud Video Management Best Practices

Account & Billing

6
  • Edit Your Customer Account Email and Password
  • License
  • Updates
  • How To Get Help
  • Billing
  • LearnDash Licensing & Management

Troubleshooting

2
  • Troubleshooting Basics
  • Why is the registration form not showing?

User Guides

9
  • How do I remove the ‘Take This Course’ button?
  • How do I hide post meta data (date, author, comments, etc.)?
  • Translation
  • Transferring LearnDash Courses
  • How do I protect my course files & downloads?
  • User Guides
  • LearnDash Migration
  • How to Install and Activate LearnDash Add-ons
  • Trusted Login

FAQs

30
  • Can I hide the course content table on the course page?
  • Can I create a unique sidebar for courses, lessons & quizzes?
  • Can I rename “courses,” “lessons,” “topics,” and “quizzes”?
  • Can I reuse lessons & topics across multiple courses?
  • Is LearnDash compatible with other plugins?
  • How do I find the course ID?
  • 404 Errors on LearnDash Pages
  • What kind of media can be used in LearnDash courses?
  • Does LearnDash support Learning Tools Interoperability (LTI)?
  • How can I make email notifications send on time?
  • I’m getting the error “the link you followed has expired” when installing LearnDash.
  • Questions about MemberDash?
  • Known Issues & Conflicts
  • Why is the registration form not showing?
  • Page Builders + LearnDash
  • Why are the license updates and license checks disabled?
  • FAQs
  • Your Add-Ons and Plugins are Officially Migrating to LearnDash FAQs
  • WisdmLabs Acquisition FAQ
  • How to Manually Install and Update Plugins from WordPress.org
  • What is the best way for me to bundle courses using LearnDash?
  • What plugins can be used with LearnDash for math equation editing?
  • Do I need a plugin to do drip feeding?
  • Can I use the same Stripe Purchase Button on multiple courses?
  • Is there a shortcode for displaying a single lesson in LearnDash?
  • Is there a way to export an individual course?
  • What should I do if my course content is not displaying correctly?
  • Moving Away from LearnDash Cloud
  • What steps can I take if a lesson or topic is not marked as complete?
  • What are the different user roles in LearnDash and what permissions do they have?

Getting Started with LearnDash

10
  • Getting Started
  • LearnDash Overview
  • Technical Requirements
  • Installation
  • LearnDash Core
  • Orders
  • Shortcodes and Blocks
  • How to Use the Design Wizard
  • The Design Wizard
  • Style Customizer

Courses

13
  • Course Grid
  • Course Enrollment Mode Settings
  • Course Builder
  • Courses
  • Shared Course Steps
  • Course Display & Content Settings
  • Course Sections
  • Course Progression
  • Course Page
  • Course Outline Builder
  • Pre-Selling
  • Course Dashboard
  • Course Completion Page

Lessons

9
  • Video Progression
  • Global Lesson Settings
  • Lesson Access Settings
  • Lessons
  • Lesson Display and Content Settings
  • Lesson Page Content
  • Sample (Free) Lessons
  • Lesson Access Settings
  • Blended Learning

Topics

5
  • Topics
  • Global Topic Settings
  • Topic Display and Content Settings
  • Topic Page Content
  • Topic Display & Content Settings

Quizzes

11
  • Global Quiz Settings
  • Quiz Builder
  • Quizzes
  • Quiz Display & Content Settings
  • Quiz Results Display
  • Quiz Custom Fields
  • Quiz Leaderboard
  • Quiz Email Notifications
  • Manage & Grade Essays
  • Quiz AI Builder
  • Quiz Access & Progression

Questions

1
  • Quiz Questions

Certificates

2
  • Create a Certificate
  • Certificate Shortcodes

Groups

11
  • Group Administration
  • User Groups
  • Global Group Settings
  • Group Page
  • Group Display and Content Settings
  • Group Access Settings
  • Group Courses
  • Group Users and Group Leaders
  • Publishing and Viewing a Group
  • Group Leader Capabilities
  • Group Cohorts

Virtual Instructors

1
  • Intro to Virtual Instructors

Assignments

4
  • Assignments
  • Global Assignment Settings
  • Manage Assignments
  • Enable Assignments

Reports

3
  • SCORM and xAPI
  • Reporting
  • How to disable core reports

Instructor Role

34
  • Intro to Instructor Role
  • Instructor Overview Page
  • Instructor Dashboard
  • Instructor Dashboard Menu
  • Adding Instructors
  • Multiple Instructors
  • Instructor Commissions
  • Selling Courses Through WooCommerce
  • Instructor Profile
  • Profile Introduction Sections
  • Create Learning Content And Quizzes
  • Instructor Role Reports
  • Instructor Notifications
  • Instructor Role Email Settings
  • Review Instructor Course Updates
  • Instructor Groups Access
  • Instructor Comments Access
  • Student Teacher Communication
  • Multiple Instructors Shortcode
  • Instructor Dashboard Settings
  • Instructor Role Color Schemes
  • Commission Logs
  • Instructor Role Navigation Settings
  • Instructor Role Overview Settings
  • Instructor Role Menu Settings
  • Frontend Course Creator
  • Frontend Quiz Creator
  • Frontend Dashboard: Installation Guide
  • Frontend Dashboard for Instructors: Gutenberg Blocks List
  • How to Customize the Frontend Dashboard
  • How to disable the WordPress admin page for Instructors
  • Introducing Frontend Dashboard
  • Elementor Compatibility
  • Setup PayPal Payouts for Instructors

Settings

11
  • Custom Labels
  • Global Course Settings
  • Login and Registration
  • Settings
  • Permalinks (URLs)
  • General Settings
  • Focus Mode
  • Payments
  • Advanced Options
  • Emails – LearnDash General Settings for Notifications and Senders
  • Experiments

Ratings, Reviews, & Feedback

1
  • Ratings, Reviews, & Feedback

Elementor Add-on

1
  • LearnDash Elementor Addon

Groups Plus

6
  • Group Leader
  • Create an Organization
  • Getting Started with Groups Plus
  • WooCommerce LearnDash Teams Products
  • Front-end Dashboard
  • Groups Plus FAQ

2Checkout Add-on

1
  • 2Checkout Integration

bbPress Add-on

1
  • bbPress Integration

Easy Digital Downloads Add-on

1
  • Easy Digital Downloads Integration

Event Espresso Add-on

1
  • Event Espresso Integration

Gravity Forms Add-on

1
  • Gravity Forms Integration

MemberPress Add-on

1
  • MemberPress Integration

Notifications Add-on

1
  • Notifications Add-On

Paid Memberships Pro Add-on

1
  • Paid Memberships Pro Integration

Restrict Content Pro Add-on

1
  • Restrict Content Pro Integration

SamCart Add-on

1
  • SamCart Integration

Stripe Add-on

1
  • Stripe Add-on Deprecation FAQ

The Events Calendar Add-on

1
  • The Events Calendar Integration

ThriveCart Add-on

1
  • ThriveCart Integration

WooCommerce Add-on

1
  • WooCommerce Integration

Zapier Add-on

1
  • Zapier Integration

Compatibility Add-on

1
  • Compatibility Add-Ons

Certificate Builder Add-on

1
  • Certificate Builder Add-On

Achievements Add-on

1
  • Achievements Add-On

Integrity Add-on

1
  • Integrity Add-on

3rd Party Plugins

1
  • 3rd Party Plugins

Gradebook

1
  • Gradebook Add-On

Notes Add-on

1
  • Notes Add-On

Users

5
  • Users and Groups
  • User Data
  • User Management
  • User Profiles
  • Extend Access

Developers

3
  • Adding Fields to LearnDash Registration Forms with Advanced Custom Fields (ACF)
  • Developers
  • Protecting Files

Design

1
  • Widgets

Groups Management

4
  • Groups Management
  • Global Settings
  • Groups Plus Add-On
  • Group Registration for LearnDash

Going Live

3
  • How to Update Your Android Learndash App
  • How to Publish Your Android LearnDash App to the Google Play Store
  • Apple App Store Publishing Checklist – How to Prepare Your iOS Learndash App for Publishing on the Apple App Store

Managing Content for LearnDash App

1
  • How to Configure Your Tab Bar and More Screen

Done For You

1
  • How to Add LearnDash as a User to Your Google Developer Account

Getting Started with LearnDash MCP Server

2
  • LearnDash MCP FAQ
  • Getting Started with the LearnDash Model Context Protocol (MCP)
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  • LearnDash LMS for the Cloud

LearnDash LMS for the Cloud

What is LearnDash Cloud? #

LearnDash Cloud is your all-in-one online course solution. It is a fully hosted WordPress website that comes preinstalled with the LearnDash LMS plugin. Your LearnDash Cloud site also comes free with ProPanel 3.0, a premium reporting add-on that gives you additional insight into your courses and your users’ activity. Customize your site with your favorite themes and plugins.

NOTE: During the initial setup, a vanity domain name (e.g., SomeRandomWords.mylearndash.com) will be assigned to your LearnDash Cloud site. To create a professional online presence, you can change your vanity domain by connecting your custom domain name.

Key Features #

With powerful pre-installed plugins, daily backups, and robust security features, LearnDash Cloud ensures your site runs smoothly and efficiently. You’ll benefit from automatic caching, enhanced website speed, and the peace of mind that comes with daily backups and a free SSL certificate. Plus, it’s easy to customize your site with your preferred themes and plugins, giving you the flexibility to create the perfect learning environment for your students. Whether you’re just getting started or looking to scale, LearnDash Cloud has the tools and support to help you succeed.

Site Backups #

Your LearnDash Cloud site is backed up every 24 hours for your protection. To restore a previous version, contact the support team, and the team handle the process for you.

Secure Seal #

Your LearnDash Cloud package includes a free SSL certificate. Connecting your custom domain will automatically activate the SSL certificate, providing enhanced security for your website.

Website Speed #

Benefit from Object Cache Pro, a pre-installed caching plugin to enhance your LearnDash Cloud site’s speed. With its LearnDash-specific cookie cache exclusion, you can be confident in your course load times.

Website Security #

Your LearnDash Cloud site is equipped with Solid Security Pro, a top-tier security plugin that safeguards your site from potential threats.

Pre-Installed Plugins #

Here’s a list of plugins that come preinstalled in your LearnDash Cloud site:

  1. Solid Security Pro
    Offers enhanced website security like firewall protection, vulnerability scanning, login protection, and more. It aims to protect your WordPress website from various security threats.
  2. Object Cache Pro
    This plugin significantly improves website performance by storing frequently accessed database information in memory.
  3. Code Snippets
    This plugin lets you add custom code to your website without modifying core files.
  4. Akismet Anti-spam: Spam Protection
    A WordPress plugin that automatically filters out spam comments and form submissions. It uses a vast database to identify and block spam, saving you time and effort.
  5. Fluent Forms
    A popular WordPress plugin that simplifies the creation of various forms, such as contact forms, surveys, quizzes, and payment forms. It offers a user-friendly drag-and-drop interface, making it easy for users to build custom forms without coding knowledge.
  6. Cache Enabler
    A lightweight WordPress caching plugin designed to improve website performance. It works by creating static HTML files of your website’s pages, which load much faster than generating them on the fly. This results in quicker page load times and a better user experience.
  7. Kadence AI Starter Templates
    A WordPress plugin that utilizes artificial intelligence to generate pre-designed website templates. These templates come with AI-generated text and images tailored to specific business niches. The plugin simplifies the website creation process by providing a ready-to-use foundation that can be easily customized.

LearnDash Cloud offers a features that help you focus on delivering exceptional learning experiences while the team handles the technical heavy lifting. Whether you’re just starting or scaling your course business, LearnDash Cloud provides the flexibility, support, and tools to help you succeed. Start building your ideal course site today and unlock the full potential of your online learning platform.

FAQs #

How do I connect my custom domain name?

Visit the support documentation for a comprehensive guide on how you can connect your custom domain name.

Can I transfer my LearnDash Cloud site to a different host?

LearnDash Cloud Sites licenses are non-transferable.

Can I migrate my existing website to your Cloud server?

Due to their complexity, LearnDash cannot provide support for site migrations. If you are interested in migrating your site, consider third-party plugins like WP Migrate or WP All-In-One Migration. While LearnDash won’t be able to assist with the migration process, those tools are a good place to start.

How to restore my LearnDash Cloud site from a backup?

Our team will restore your website to its previous working state. To do so, submit a support request to the team. Simply log in to your LearnDash Account Dashboard, click on the Support tab, and fill out the form. Alternatively, you can also send an email directly to [email protected].

Am I allowed to install custom themes and third-party plugins?

Yes, you can install third-party plugins and custom themes.

How do plugin updates work?

Pre-installed plugins are auto-updated. You manage updates for other plugins and themes that you have installed on your site.

How do I update my LearnDash Cloud site’s PHP version?

Users on LearnDash Cloud do not have the ability to manage or update their site’s PHP version directly. This is because LearnDash Cloud is a fully managed hosting environment. We handle all server-level configurations, including the PHP version, to ensure optimal performance, security, and compatibility for your site.

The only way to have your PHP version updated is to submit a request to our LearnDash Support Team, who will then handle the process for you.

Is my LearnDash Cloud site GDPR compliant?

LearnDash Cloud is currently unable to meet GDPR compliance standards. Its data center is located in the United States, which means it is unable to fulfill the EU data residency requirements.

Is my LearnDash Cloud site HIPAA compliant?

LearnDash Cloud is not HIPAA compliant.

Does my LearnDash Cloud subscription include email hosting?

LearnDash Cloud doesn’t offer email hosting. For reliable email delivery, consider using a popular SMTP service like Sendgrid or Mailgun.

Can I buy a new domain name from you?

Yes, you can buy and register a new domain name by logging in to your LearnDash account at account.learndash.com. Click here for a comprehensive guide.

Can I transfer my domain registration?

This is currently not available.

How do you handle traffic spikes?

All LearnDash Cloud sites automatically scale to meet customer needs in the event of a traffic spike. If a persistent spike is sustained over days and weeks or happens consistently (multiple times throughout the month), please upgrade to the next higher plan to meet your growing needs.

Does my LearnDash Cloud site have site caching?

The LearnDash Cloud platform uses WordPress Database and Object caching to Redis and static content caching by NGINX. LearnDash also regularly evaluates caching implementation to identify new opportunities to improve caching performance.

Do you provide Database access?

LearnDash Cloud doesn’t offer direct PhpMyAdmin access for security reasons. However, you can still manage your database using a WordPress plugin like WP phpMyAdmin.

Updated on April 22, 2026
Table of Contents
  • What is LearnDash Cloud?
  • Key Features
    • Site Backups
    • Secure Seal
    • Website Speed
    • Website Security
  • Pre-Installed Plugins
  • FAQs

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