Getting Started with LearnDash Cloud
LearnDash Cloud
Last Updated: December 18, 2024LearnDash Cloud is a fully-hosted WordPress website that comes with LearnDash pre-installed. For more information on the features offered, please visit https://www.learndash.com/learndash-cloud/. If you’ve already purchased a LearnDash Cloud subscription and want to manage it, you can visit the account page (account.learndash.com) and log in there. Then head on to the Cloud Sites tab. You...
How to Back Up Your Site
Last Updated: December 11, 2024Cloud backups are key to protecting your LearnDash site. Think of cloud backups like making digital copies of your entire LearnDash website. Similar to how you save important files on your computer, backing up your website protects all your course content, student information, and settings in case something goes wrong. LearnDash Cloud offers automatic daily...
How to Get Support in LearnDash Cloud
Last Updated: February 2, 2026LearnDash Cloud includes built-in support tools to help site owners get answers and resolve issues. Support requests can be sent directly to the LearnDash team using either the LearnDash Account Dashboard or the WordPress admin area of a LearnDash Cloud site. Here’s how to get help: Using the Account Dashboard Support tickets can be submitted...
Setting Up Your DNS to Use Your Own Domain Name
Last Updated: November 26, 2024Using your custom domain name with LearnDash Cloud is a simple process. This guide will walk you through the two-step process of configuring your domain: first by updating your DNS (Domain Name System) settings, and then connecting the domain to your LearnDash Cloud site. Why should I use my own domain name? Using your own...
How to Connect a Domain
Last Updated: February 2, 2026Connecting a custom domain to a LearnDash Cloud site allows you to replace the default vanity domain (for example, greenapple.mylearndash.com) with your own branded domain. This creates a more professional experience for learners and makes the site easier to recognize and share. Domains can either be purchased directly through LearnDash or connected from an external...
Logging In to Your LearnDash Cloud Site
Last Updated: February 2, 2026LearnDash Cloud offers you an easy and convenient way to log in to your site. After purchase, you will be taken to your LearnDash account page, where you can view the status of your Cloud Sites and log in and manage them under the Sites tab. After purchase, it takes about 2-5 minutes for your...
Using the Go Live Widget
Last Updated: November 26, 2024The Go Live widget is where you can complete the process of using your own domain to point to your LearnDash Cloud site. After setting up your Domains CNAME records, the next step is to use the Go Live widget to automatically connect your domain with your site. The Go Live widget does all the...
LearnDash Cloud Video Management Best Practices
Last Updated: February 2, 2026If you’re launching courses on LearnDash Cloud, one of the most important early decisions is where to host your videos. Although uploading videos directly to your LearnDash Cloud site using the WordPress Media Library may seem convenient, self-hosting video content often leads to performance issues as your site and audience grow. Video files are large,...