The WordPress ecosystem is as dynamic as when it was first released. We have a multitude of plugins, themes, add-ons, widgets, etc., from a multitude of users and developers. It’s the symbiosis of having users need a particular function to having developers interested and motivated enough to make those functions possible and accessible. That’s the nature of being open-sourced, which WordPress is.<\/p>\n
And LearnDash is a part of that ecosystem, and we try to make it a point to be able to provide our users with everything that they need to have a successful learning platform on their website. Even giving extended functionalities beyond our core plugin and installation by using add-ons.<\/p>\n
With that said, we, and our parent company StellarWP might also acquire certain plugins and add-ons from other developers. Here’s a quick FAQ on what you should expect if your current plugins or add-ons officially migrate to LearnDash and becomes officially supported by LearnDash.<\/p>\n
You can continue to use your LearnDash add-on as normal. No changes are being made to the functionality at this time.<\/span><\/p>\n Your data will be governed by the<\/span> Privacy Policy<\/span><\/a>.<\/span><\/p>\n Your refund policy going forward will be governed by the LearnDash <\/span>Terms and Conditions<\/span><\/a>.<\/span><\/p>\n Support will be available through the original vendor unless otherwise directed until the transfer to learndash.com occurs. After the transition, support will continue through the<\/span> support docs<\/span><\/a>, and help desk tickets which you may open through <\/span>your customer account<\/span><\/a>.<\/span><\/p>\n No. There are no immediate changes to add-on features.<\/span><\/p>\n Yes. updates and improvements will continue with LearnDash, only now there are additional resources committed to future development.<\/span><\/p>\n At launch, some minor changes may occur to standardize plans, like shifting from a 5-license plan to a 10-license or adjusting unlimited install pricing. but that will be the exception, not the rule.<\/span><\/p>\n Credit card transactions through Stripe, our payment gateway will continue. PayPal subscriptions will be in our e-commerce system but the payment itself will need to be reauthorized. Otherwise, the billing process will remain the same.<\/span><\/p>\nWhat will happen to my data?<\/b><\/h2>\n
Will your refund policy remain the same?<\/b><\/h2>\n
Will I still be able to access support for my add-on?<\/b><\/h2>\n
Are any add-on features being removed?<\/b><\/h2>\n
Will the add-on continue to receive updates?<\/b><\/h2>\n
Will prices go up?<\/b><\/h2>\n
Will my subscription renew at the end of my current subscription period?<\/b><\/h2>\n
I am an affiliate, what does this mean for me?<\/b><\/h2>\n