{"id":4681,"date":"2022-07-10T09:06:15","date_gmt":"2022-07-10T13:06:15","guid":{"rendered":"https:\/\/learndash.com\/support\/docs\/core\/learndash-cloud\/setting-up-your-dns-to-use-your-own-domain-name\/"},"modified":"2024-11-26T16:56:46","modified_gmt":"2024-11-26T21:56:46","password":"","slug":"setting-up-your-dns-to-use-your-own-domain-name","status":"publish","type":"docs","link":"https:\/\/learndash.com\/support\/kb\/cloud\/getting-started-ld-cloud\/setting-up-your-dns-to-use-your-own-domain-name\/","title":{"rendered":"Setting Up Your DNS to Use Your Own Domain Name"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">Using your custom domain name with LearnDash Cloud is a simple process. This guide will walk you through the two-step process of configuring your domain: first by updating your DNS (Domain Name System) settings, and then connecting the domain to your LearnDash Cloud site.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-why-should-i-use-my-own-domain-name\"><span style=\"font-weight: 400;\">Why should I use my own domain name?<\/span><\/h3>\n\n\n\n<p class=\"whitespace-pre-wrap break-words\">Using your own domain name offers several important benefits for your LearnDash site:<\/p>\n\n\n\n<ol class=\"wp-block-list -mt-1 [li&gt;&amp;]:mt-2 list-decimal space-y-2 pl-8\">\n<li>Professional Credibility: A custom domain (like <code class=\"bg-text-200\/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.3rem] px-1 py-px text-[0.9rem]\">yourschool.com<\/code>) instantly makes your site appear more established and trustworthy, compared to a generic subdomain (<code class=\"bg-text-200\/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded-[0.3rem] px-1 py-px text-[0.9rem]\">yourschool.learndash.cloud<\/code>).<\/li>\n\n\n\n<li>Brand Building: Your domain is a key part of your brand identity. It helps students remember your site and makes your courses more marketable.<\/li>\n\n\n\n<li>Marketing Flexibility: Having your own domain gives you complete control over your web presence. You can create memorable subdomains, redirect URLs, and manage email addresses under your domain.<\/li>\n\n\n\n<li>Long-term Value: While you may start with LearnDash Cloud, owning your domain means you maintain control of your web address regardless of which platform you use in the future.<\/li>\n\n\n\n<li>SEO Benefits: Custom domains can improve your search engine visibility and make it easier for potential students to find your courses through organic search.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-1-configure-the-dns-record\"><span style=\"font-weight: 400;\">Step 1: Configure the DNS Record<\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">This step involves adding an A record to point your custom domain to your LearnDash Cloud site. Heres how to get that done:<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><b>Find Your LearnDash Cloud IP Address:<\/b><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Log in to your LearnDash account and go to your LearnDash Cloud site details.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click on <\/span>Domains<span style=\"font-weight: 400;\">.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Choose <\/span>I already have my own domain<span style=\"font-weight: 400;\"> and copy the IP address shown there (but don&#8217;t click <\/span>Connect<span style=\"font-weight: 400;\"> just yet!).<\/span><\/li>\n<\/ul>\n\n\n\n<p>&nbsp;<\/p>\n\n\n<div class=\"wp-block-image wp-image-7588 size-full\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"691\" src=\"https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/click-to-get-LearnDash-IP.webp\" alt=\"Click to get LearnDash Cloud Site IP\" class=\"wp-image-7588\" srcset=\"https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/click-to-get-LearnDash-IP.webp 1200w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/click-to-get-LearnDash-IP-400x230.webp 400w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/click-to-get-LearnDash-IP-800x461.webp 800w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/click-to-get-LearnDash-IP-768x442.webp 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\"><em>Click to get LearnDash Cloud Site IP address<\/em><\/figcaption><\/figure><\/div>\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><br><h4><strong> Update DNS Settings in Your Domain Registrar Account:<\/strong><\/h4><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Log in to your domain registrar&#8217;s account (e.g., GoDaddy, Namecheap).<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Look for options like <\/span><b>DNS Zones<\/b><span style=\"font-weight: 400;\">, <\/span><b>Manage DNS<\/b><span style=\"font-weight: 400;\">, <\/span><b>Domain Zones<\/b><span style=\"font-weight: 400;\">, or <\/span><b>Host Records<\/b><span style=\"font-weight: 400;\">. Different registrars may use slightly different names, but they all point to the same place where you add DNS records.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click on <\/span><b>Add a New Record<\/b><span style=\"font-weight: 400;\"> .<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Enter the following:<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>Type: <\/b><span style=\"font-weight: 400;\">A Record<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>Host:<\/b><span style=\"font-weight: 400;\"> @<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>Value\/Target:<\/b><span style=\"font-weight: 400;\"> Paste the IP address you copied from LearnDash.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>TTL:<\/b><span style=\"font-weight: 400;\"> Automatic<\/span><\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><br><h4><b>Add the www Versio<\/b><span style=\"font-weight: 400;\">n:<\/span><\/h4><br><\/li>\n<\/ol>\n\n\n\n<p><span style=\"font-weight: 400;\">Its good practice to include the www version of your domain. Add another <strong>A record<\/strong> with these details:<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>Type:<\/b><span style=\"font-weight: 400;\"> A Record<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>Host:<\/b><span style=\"font-weight: 400;\"> www<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>Value\/Target:<\/b><span style=\"font-weight: 400;\"> Paste the IP address you copied from LearnDash.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>TTL:<\/b><span style=\"font-weight: 400;\"> Automatic<\/span><\/p>\n\n\n<div class=\"wp-block-image size-full wp-image-7587\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"508\" src=\"https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/example-dns-w-IP-namecheap.webp\" alt=\"Example DNS zone managment screen\" class=\"wp-image-7587\" srcset=\"https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/example-dns-w-IP-namecheap.webp 1200w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/example-dns-w-IP-namecheap-400x169.webp 400w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/example-dns-w-IP-namecheap-800x339.webp 800w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/example-dns-w-IP-namecheap-768x325.webp 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\"><em>Example DNS zone managment screen<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-waiting-for-propagation\"><span style=\"font-weight: 400;\">Waiting for Propagation<\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">After you&#8217;ve updated these records, the changes need some time to fully take effect. Depending on your domain registrar, this can be quick, or may take up to 72 hours as the DNS propagates across the internet.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-2-connect-your-domain-in-learndash-cloud\"><span style=\"font-weight: 400;\">Step 2: Connect Your Domain in LearnDash Cloud<\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Once the DNS has propagated:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Go back to your LearnDash Cloud domain settings.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click <\/span>I already have my own domain<span style=\"font-weight: 400;\"> again.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Confirm that youve updated the DNS by checking the box, then click <\/span>Connec<span style=\"font-weight: 400;\">t to finish connecting your domain<\/span><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image size-full wp-image-7589\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"740\" src=\"https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/final-connect-your-custom-external-domain.webp\" alt=\"Final Connect to your Custom Domain Name\" class=\"wp-image-7589\" srcset=\"https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/final-connect-your-custom-external-domain.webp 1200w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/final-connect-your-custom-external-domain-400x247.webp 400w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/final-connect-your-custom-external-domain-800x493.webp 800w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2022\/07\/final-connect-your-custom-external-domain-768x474.webp 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\"><em>Final Connect to your Custom Domain Name<\/em><\/figcaption><\/figure><\/div>\n\n\n<p><span style=\"font-weight: 400;\">If youre not seeing changes immediately, dont worry\u00d4\u00c7\u00f6propagation can sometimes take a while, but your domain should be connected within that 72-hour window.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-troubleshooting-tips\"><span style=\"font-weight: 400;\">Troubleshooting Tips<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">If it&#8217;s beyond 24 hours and the changes haven&#8217;t propagated yet, this is likely caused by an A record collision. This happens when there are two A records (Host = @) pointed to different IP addresses. In this case, please remove the other A record (Host = @) and only retain the A record pointing to our Cloud server.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">You can find detailed guides for your specific registrar in your hosting provider&#8217;s documentation.<\/span><\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Using your custom domain name with LearnDash Cloud is a simple process. This guide will walk you through the two-step process of configuring your domain: first by updating your DNS (Domain Name System) settings, and then connecting the domain to your LearnDash Cloud site. Why should I use my own domain name? Using your own&#8230;<\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_helpful_status":1,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"doc_category":[160],"doc_tag":[],"knowledge_base":[155],"class_list":["post-4681","docs","type-docs","status-publish","hentry","doc_category-getting-started-ld-cloud","knowledge_base-cloud"],"year_month":"2026-04","word_count":592,"total_views":"6004","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"display_name":"jack","author_link":"https:\/\/learndash.com\/support\/author\/jack\/"},"doc_category_info":[{"term_name":"Getting Started with LearnDash Cloud","term_url":"https:\/\/learndash.com\/support\/kb\/cloud\/getting-started-ld-cloud\/"}],"doc_tag_info":[],"taxonomy_info":{"doc_category":[{"value":160,"label":"Getting Started with LearnDash Cloud"}],"knowledge_base":[{"value":155,"label":"Cloud"}]},"featured_image_src_large":false,"comment_info":0,"knowledge_base_info":[{"term_name":"Cloud","term_url":"https:\/\/learndash.com\/support\/kb\/cloud\/","term_slug":"cloud"}],"knowledge_base_slug":["cloud"],"_links":{"self":[{"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/docs\/4681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/comments?post=4681"}],"version-history":[{"count":16,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/docs\/4681\/revisions"}],"predecessor-version":[{"id":8309,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/docs\/4681\/revisions\/8309"}],"wp:attachment":[{"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/media?parent=4681"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/doc_category?post=4681"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/doc_tag?post=4681"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/knowledge_base?post=4681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}