{"id":10431,"date":"2025-09-22T19:47:03","date_gmt":"2025-09-22T23:47:03","guid":{"rendered":"https:\/\/learndash.com\/support\/?post_type=docs&p=10431"},"modified":"2025-09-23T11:10:19","modified_gmt":"2025-09-23T15:10:19","password":"","slug":"how-to-configure-the-smart-banner-in-the-learndash-app","status":"publish","type":"docs","link":"https:\/\/learndash.com\/support\/kb\/learndash-app\/managing-learndash-app\/how-to-configure-the-smart-banner-in-the-learndash-app\/","title":{"rendered":"How to Configure the Smart Banner in the LearnDash App"},"content":{"rendered":"\n

Introduction<\/strong><\/h2>\n\n\n\n


<\/strong>The Smart Banner<\/strong> feature prompts mobile visitors to download or open your LearnDash App directly from your website. When a visitor accesses your site on a mobile browser, they\u2019ll see a banner with specific options. Either to download the app or open it if already installed.<\/p>\n\n\n\n

This guide walks you through setting up the Smart Banner for iOS and Android platforms.<\/p>\n\n\n\n

Retrieve Your App Store IDs<\/strong><\/h2>\n\n\n\n

Apple App ID<\/strong><\/h3>\n\n\n\n
    \n
  1. Visit your app listing on the Apple App Store<\/strong> (e.g., https:\/\/apps.apple.com\/…\/id1558004735).
    <\/li>\n\n\n\n
  2. Copy the numeric App ID<\/strong> after id= (e.g., 1558004735).
    <\/li>\n<\/ol>\n\n\n\n

    Google Application ID<\/strong><\/h3>\n\n\n\n
      \n
    1. Visit your app listing on the Google Play Store<\/strong> (e.g., https:\/\/play.google.com\/store\/apps\/details?id=com.ball.ribbon).
      <\/li>\n\n\n\n
    2. Copy the value after id= (e.g., com.ball.ribbon).
      <\/li>\n<\/ol>\n\n\n\n

      Save both IDs for use in the configuration steps below.<\/p>\n\n\n\n

      Configure the Apple Smart Banner<\/strong><\/h2>\n\n\n\n
        \n
      1. Go to LearnDash App > Configure > iOS Settings<\/strong>.<\/li>\n<\/ol>\n\n\n\n
          \n
        1. Scroll to App Information<\/strong>.
          <\/li>\n\n\n\n
        2. Paste your Apple App ID<\/strong> into the designated field.
          <\/li>\n\n\n\n
        3. Click Save Changes<\/strong>.
          <\/li>\n<\/ol>\n\n\n\n

          Configure the Android Smart Banner<\/strong><\/h2>\n\n\n\n
            \n
          1. Go to LearnDash App > Configure > Android Settings<\/strong>.<\/li>\n<\/ol>\n\n\n
            \n
            \"Screenshot<\/figure><\/div>\n\n\n
              \n
            1. Confirm your Application ID<\/strong> is listed under App Configuration<\/strong>.
              <\/li>\n\n\n\n
            2. Ensure the box I have registered this Application ID in Google Developer Account<\/strong> is checked.
              <\/li>\n\n\n\n
            3. Click Save Changes<\/strong>.
              <\/li>\n<\/ol>\n\n\n\n

              Enable the Smart Banner<\/strong><\/h2>\n\n\n\n
                \n
              1. Go to LearnDash App > Settings > Smart Banner<\/strong>.<\/li>\n<\/ol>\n\n\n
                \n
                \"Screenshot<\/figure><\/div>\n\n\n
                  \n
                1. Check Enable on iOS<\/strong> and\/or Enable on Android<\/strong>.
                  <\/li>\n\n\n\n
                2. Click Save Changes<\/strong>.
                  <\/li>\n<\/ol>\n\n\n\n

                  Troubleshooting and FAQs<\/strong><\/h2>\n\n\n\n

                  Q: Why can\u2019t I see the Smart Banner settings?<\/strong>
                  <\/strong> A: Confirm your Apple App ID<\/strong> is saved and the Application ID<\/strong> checkbox is enabled in Android settings. Then reload the page.<\/p>\n\n\n\n

                  Q: Why isn\u2019t the banner showing on iOS devices?<\/strong>
                  <\/strong> A: Smart Banners only work in Safari<\/strong> on iOS. Test on a physical device and clear any cache.<\/p>\n\n\n\n

                  Q: Why isn\u2019t the banner appearing on Android?<\/strong>
                  <\/strong> A: Ensure you’re using Chrome<\/strong>, and that the Application ID<\/strong> is correct and the checkbox is enabled.<\/p>\n","protected":false},"excerpt":{"rendered":"

                  Introduction The Smart Banner feature prompts mobile visitors to download or open your LearnDash App directly from your website. When a visitor accesses your site on a mobile browser, they\u2019ll see a banner with specific options. Either to download the app or open it if already installed. This guide walks you through setting up the…<\/p>\n","protected":false},"author":58,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_helpful_status":1,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"doc_category":[285],"doc_tag":[],"knowledge_base":[283],"class_list":["post-10431","docs","type-docs","status-publish","hentry","doc_category-managing-learndash-app","knowledge_base-learndash-app"],"year_month":"2026-04","word_count":320,"total_views":"477","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"display_name":"Stephanie Liy","author_link":"https:\/\/learndash.com\/support\/author\/stephaniei\/"},"doc_category_info":[{"term_name":"Managing Your LearnDash App","term_url":"https:\/\/learndash.com\/support\/kb\/learndash-app\/managing-learndash-app\/"}],"doc_tag_info":[],"taxonomy_info":{"doc_category":[{"value":285,"label":"Managing Your LearnDash App"}],"knowledge_base":[{"value":283,"label":"LearnDash App"}]},"featured_image_src_large":false,"comment_info":0,"knowledge_base_info":[{"term_name":"LearnDash App","term_url":"https:\/\/learndash.com\/support\/kb\/learndash-app\/","term_slug":"learndash-app"}],"knowledge_base_slug":["learndash-app"],"_links":{"self":[{"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/docs\/10431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/comments?post=10431"}],"version-history":[{"count":2,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/docs\/10431\/revisions"}],"predecessor-version":[{"id":10810,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/docs\/10431\/revisions\/10810"}],"wp:attachment":[{"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/media?parent=10431"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/doc_category?post=10431"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/doc_tag?post=10431"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/knowledge_base?post=10431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}