{"id":10406,"date":"2025-09-22T19:51:33","date_gmt":"2025-09-22T23:51:33","guid":{"rendered":"https:\/\/learndash.com\/support\/?post_type=docs&#038;p=10406"},"modified":"2025-09-23T11:15:52","modified_gmt":"2025-09-23T15:15:52","password":"","slug":"how-to-enable-maintenance-mode-in-your-learndash-app","status":"publish","type":"docs","link":"https:\/\/learndash.com\/support\/kb\/learndash-app\/advanced-learndash-app\/how-to-enable-maintenance-mode-in-your-learndash-app\/","title":{"rendered":"How to Enable Maintenance Mode in Your Learndash App"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-introduction\"><strong>Introduction<\/strong><\/h2>\n\n\n\n<p><strong>Maintenance Mode<\/strong> allows you to temporarily pause your mobile app while performing updates, resolving issues, or making backend changes. During this period, your users will see a branded \u201cwe\u2019ll be back soon\u201d screen that uses your app\u2019s logo and colors to maintain a professional appearance.<\/p>\n\n\n\n<p>This guide shows you how to activate Maintenance Mode and customize the experience your members see during downtime.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-enabling-maintenance-mode\"><strong>Enabling Maintenance Mode<\/strong><\/h2>\n\n\n\n<p>To activate Maintenance Mode:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>LearnDash App > Configure > General<\/strong>.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"613\" height=\"121\" src=\"https:\/\/learndash.com\/support\/wp-content\/uploads\/2025\/09\/How-to-Enable-Maintenance-Mode-in-Your-Learndash-App-_-1.png\" alt=\"Screenshot of Configure tab\" class=\"wp-image-10694\" srcset=\"https:\/\/learndash.com\/support\/wp-content\/uploads\/2025\/09\/How-to-Enable-Maintenance-Mode-in-Your-Learndash-App-_-1.png 613w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2025\/09\/How-to-Enable-Maintenance-Mode-in-Your-Learndash-App-_-1-400x79.png 400w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2025\/09\/How-to-Enable-Maintenance-Mode-in-Your-Learndash-App-_-1-360x71.png 360w\" sizes=\"auto, (max-width: 613px) 100vw, 613px\" \/><\/figure><\/div>\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Scroll to the <strong>Maintenance Mode<\/strong> section.<br><\/li>\n\n\n\n<li>Check <strong>Enable Maintenance Mode<\/strong><\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"841\" height=\"189\" src=\"https:\/\/learndash.com\/support\/wp-content\/uploads\/2025\/09\/How-to-Enable-Maintenance-Mode-in-Your-Learndash-App-_-2.png\" alt=\"Screenshot of Settings UI for Enabling Maintenance Mode\" class=\"wp-image-10698\" srcset=\"https:\/\/learndash.com\/support\/wp-content\/uploads\/2025\/09\/How-to-Enable-Maintenance-Mode-in-Your-Learndash-App-_-2.png 841w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2025\/09\/How-to-Enable-Maintenance-Mode-in-Your-Learndash-App-_-2-400x90.png 400w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2025\/09\/How-to-Enable-Maintenance-Mode-in-Your-Learndash-App-_-2-800x180.png 800w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2025\/09\/How-to-Enable-Maintenance-Mode-in-Your-Learndash-App-_-2-768x173.png 768w, https:\/\/learndash.com\/support\/wp-content\/uploads\/2025\/09\/How-to-Enable-Maintenance-Mode-in-Your-Learndash-App-_-2-360x81.png 360w\" sizes=\"auto, (max-width: 841px) 100vw, 841px\" \/><\/figure><\/div>\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Click <strong>Save Changes<\/strong>.<br><\/li>\n<\/ol>\n\n\n\n<p>When enabled, users won\u2019t be able to interact with the app until it\u2019s disabled.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-users-will-see\"><strong>What Users Will See<\/strong><\/h2>\n\n\n\n<p>Once Maintenance Mode is active, members who open the app will see:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>App Logo<\/strong> \u2013 Pulled from <strong>Learndash App &gt; Branding &gt; Logon Screen &gt; Logo<\/strong><strong><br><\/strong><\/li>\n\n\n\n<li><strong>Background Color<\/strong> \u2013 Matches your setting under <strong>Learndash App &gt; Branding &gt; General Background Color<\/strong><strong><br><\/strong><\/li>\n\n\n\n<li><strong>Default Message<\/strong> \u2013 <em>\u201cMaintenance Mode is enabled. Please try again later.\u201d<\/em><em><br><\/em><\/li>\n<\/ul>\n\n\n\n<p><em>The message can be customized via <\/em><strong><em>Learndash App &gt; Translations<\/em><\/strong><em> by searching for &#8220;Maintenance Mode.&#8221;<\/em><\/p>\n\n\n\n<p>To resume full access, simply uncheck <strong>Enable Maintenance Mode<\/strong> and save your changes. The app will return to normal after users reopen it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-troubleshooting-and-faqs\"><strong>Troubleshooting and FAQs<\/strong><\/h2>\n\n\n\n<p><strong>Q: How do I change the maintenance message?<\/strong><strong><br><\/strong> <strong>A:<\/strong> Go to <strong>Learndash App &gt; Translations<\/strong>, search for <strong>\u201cMaintenance Mode\u201d<\/strong>, and update the text to your preferred message.<\/p>\n\n\n\n<p><strong>Q: Some users still see the regular app content.<\/strong><strong><br><\/strong> <strong>A:<\/strong> Ask users to <strong>force-close and reopen<\/strong> the app. This clears cached data and loads the maintenance screen properly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Maintenance Mode allows you to temporarily pause your mobile app while performing updates, resolving issues, or making backend changes. During this period, your users will see a branded \u201cwe\u2019ll be back soon\u201d screen that uses your app\u2019s logo and colors to maintain a professional appearance. This guide shows you how to activate Maintenance Mode&#8230;<\/p>\n","protected":false},"author":58,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_helpful_status":1,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"doc_category":[287],"doc_tag":[],"knowledge_base":[283],"class_list":["post-10406","docs","type-docs","status-publish","hentry","doc_category-advanced-learndash-app","knowledge_base-learndash-app"],"year_month":"2026-04","word_count":257,"total_views":"365","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"display_name":"Stephanie Liy","author_link":"https:\/\/learndash.com\/support\/author\/stephaniei\/"},"doc_category_info":[{"term_name":"Advanced for the Learndash App","term_url":"https:\/\/learndash.com\/support\/kb\/learndash-app\/advanced-learndash-app\/"}],"doc_tag_info":[],"taxonomy_info":{"doc_category":[{"value":287,"label":"Advanced for the Learndash App"}],"knowledge_base":[{"value":283,"label":"LearnDash App"}]},"featured_image_src_large":false,"comment_info":0,"knowledge_base_info":[{"term_name":"LearnDash App","term_url":"https:\/\/learndash.com\/support\/kb\/learndash-app\/","term_slug":"learndash-app"}],"knowledge_base_slug":["learndash-app"],"_links":{"self":[{"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/docs\/10406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/comments?post=10406"}],"version-history":[{"count":4,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/docs\/10406\/revisions"}],"predecessor-version":[{"id":10699,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/docs\/10406\/revisions\/10699"}],"wp:attachment":[{"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/media?parent=10406"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/doc_category?post=10406"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/doc_tag?post=10406"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/learndash.com\/support\/wp-json\/wp\/v2\/knowledge_base?post=10406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}