Introduction #
Granting LearnDash Admin access to your Apple Developer team lets our engineers manage certificates, identifiers, and profiles on your behalf streamlining your iOS build and submission process. This guide will walk you through inviting LearnDash as an Admin user in App Store Connect, so we can keep your provisioning and deployment running smoothly.
Inviting LearnDash as Admin #
- Log in to your Apple Developer Account at developer.apple.com. If you belong to multiple teams, select the correct one from the team picker at the top.
- Go to Users and Access in the sidebar.
- Click the plus (“+”) button in the top-right corner to invite a new user.
- Complete the invite form:
- First Name: LearnDash
- Last Name: Manager
- Email: [email protected]
- Roles: Select Admin
- Apps: Choose the app(s) you want LearnDash to manage
- Developer Resources: Check Access to Certificates, Identifiers & Profile
- Click Invite. LearnDash will receive and accept the invitation; once accepted, our team can configure your provisioning and certificates.
Troubleshooting & FAQs #
Q: I don’t see the “Users and Access” section.
A: Only Account Holders and Admins can invite users. Verify you have the correct role under your team profile.
Q: The “Invite” button is grayed out or fails.
A: Make sure every required field is filled exactly (especially the email). Refresh the page and try again.
Q: LearnDash isn’t listed under my team after acceptance.
A: Apple’s system can take a few minutes to sync. If it’s still missing after 15 minutes, check your team filter or resend the invite.
Q: I selected the wrong app under “Apps.”
A: Edit LearnDash’s access by returning to Users and Access, clicking their name, and updating the Apps permissions.
Q: Can I remove LearnDash after provisioning is complete?
A: Yes, navigate back to Users and Access, select the user, and downgrade or remove their Admin role at any time.